AI Assistant

An assistant that does the work

Trained on your docs, it drafts replies, summarises threads and takes real actions — looking up orders, creating tasks and more. You stay in control of every one.

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Drafts repliesTakes real actionsSummarises threads

Drafted replies

On-brand answers written for you — send, tweak or discard.

Knowledge base

Trained on your docs and help center, so answers are accurate.

Real actions

Looks up orders, checks stock, creates tasks — inline.

Auto-summaries

Every long thread and call, TL;DR’d in a line.

Auto-routing

Sends each conversation to the right person or team.

Follow-ups

Creates reminders and tasks so nothing slips.

Trained on you

Answers from your own knowledge

Point the assistant at your help center and docs. It answers in your voice, with your facts — never generic. When it isn’t sure, it hands off to a human rather than guessing.

  • Grounded in your content
  • On-brand tone
  • Hands off when unsure
Not just chat

Real actions, right in the thread

Most AI just talks. Colvy’s assistant reaches into your live data to look things up and get things done — with a human approving anything that matters.

Find a customer or order
Pull live order status & tracking
Check stock and what’s out
Create tasks, reminders & events
Summarise a call
Pull a quick report
Route to the right teammate
Record a sale
You stay in control

Drafts and suggestions, not surprises

The assistant proposes; your team decides. Replies are suggestions you can send, edit or discard, and the actions it can take are limited to what you switch on — with every one logged.

  • Human-in-the-loop by default
  • Only the actions you enable
  • Full audit of every action

How it works

From connected to helpful in an afternoon — you decide how much it does.

1

Connect your knowledge

Point it at your docs, help center and live data — orders, contacts, calls.

2

It drafts and suggests

Every thread gets a ready reply and, where useful, an action to take.

3

You approve

Send, edit or discard. Turn on the actions you trust; every one is logged.

4

It handles the rest

FAQs answered 24/7, threads summarised, follow-ups created automatically.

24/7
always on
1-tap
to send a draft
Every
action audited

Questions, answered

It answers from your own knowledge base and live data. When it isn’t confident, it hands the conversation to a human instead of guessing.

Actions are human-in-the-loop by default. You choose which actions it may take, and every action it performs is recorded in an audit log.

Look up customers, orders and tracking, check stock, summarise calls, create tasks, reminders and calendar events, pull quick reports, route conversations, and record sales.

It replies in your voice using your own content, so answers read like your team wrote them — because, in effect, they did.

Put an assistant on every thread

Start free, set up in about 45 minutes — no credit card, cancel anytime.