The all-in-one customer platform

From first click to five stars. One platform.

Colvy brings your inbox, phone, customers, payments, bookings, reviews and AI together, and follows every customer from the post they clicked to the order they paid for.

Follow a customer
reefhouse.colvy.com/admin/inbox
1
Inbox1 unread
AllUnreadMine
MC
Mia Chennow
Instagram
Is the 4ft reef tank still…
TB
Tom Becker9m
SMS
Thanks, picking up Saturday 👍
PN
Priya Nair24m
SMS
Can I book a tank clean-out?
AL
Ana Lopez1h
Phone
AI answered a call · 1:42
JW
Jack Wu2h
Email
Re: Delivery to Geelong
MC
Mia Chen
via Instagram · Reef House Melbourne
CallOpen
ReplyNoteSending by Instagram
Reply to Mia…Send
InformationOrders
M
Mia Chen
@mia.reefs · Richmond VIC
Lifetime$1,240
Orders6
Last visit3 weeks ago
ReefVIPMarketing ✓
1 · It starts with a post

One link in your Reel.

Make a Colvy short link for a Reel, a TikTok, an ad or a QR poster. Every click is counted, with device, city and where it came from.

bloom.colvy.com/l/oak
Instagram Reel · Oak table restock
1,284 clicks · 71% mobileTracking
bloomandboardReel
The oak side table is back 🌿
bloom.colvy.com/l/oak
One platform

Ten tools, one login.

Everything shares the same customer records, so nothing is copied between apps and nobody has to ask a customer twice.

No separate
Shared inbox
Instagram, Messenger, SMS, email and live chat in one inbox, with each customer’s channels linked to one profile
No separate
Business phone
Australian numbers, calls in the browser and app, recordings and AI summaries
No separate
CRM
Every customer’s messages, calls, orders, bookings and notes in one history
No separate
Booking page
Online booking with deposits and SMS reminders
No separate
Payment links
Take payment in any conversation; payments are recorded on the customer’s thread and store orders marked paid
No separate
AI assistant
AI agents that draft or send replies within the rules you set
No separate
Link tracking
Short links and QR codes tracked from click to sale
No separate
SMS campaigns
Broadcasts to opted-in customers with clicks and sales reported
No separate
Forms
One-question-at-a-time forms with uploads, signatures and payments
No separate
Reviews
Google reviews in one list, with AI-drafted replies

Keep your online store and payments: Colvy connects to Shopify, WooCommerce and Stripe and works alongside them.

Every channel

Wherever customers start, it lands in one place.

IMia Chennow
Is the 4ft tank still available?
Instagram
STom Becker9m
Thanks, I’ll pick it up Saturday
SMS
EJack Wu14m
Re: Delivery to Geelong
Email
PAna Lopez20m
Call · 3:12 · summary saved
Phone
Built for

See the workflow for your business.

EcommerceEvery DM can become an order.
Multi-location retailEvery store, one inbox.
Service businessesFrom missed call to five-star review.
RestaurantsNothing missed during service.
Real estateFirst to reply wins the buyer.
Questions

All-in-one, explained.

One place for every customer conversation and what comes after it: a shared inbox for Instagram, Messenger, SMS, email, live chat and phone calls, plus the customer’s orders, bookings, payments, reviews, forms and tasks, with AI that works across all of it.

Most businesses use Colvy instead of a separate shared inbox, business phone system, simple CRM, booking page, payment-link tool, review replies, forms and SMS campaigns. Keep your online store and payment processor: Colvy connects to Shopify, WooCommerce and Stripe rather than replacing them. Colvy doesn’t do accounting, so keep your accounting software too.

Yes. Colvy short links and SMS campaigns are tracked from click to conversation, booking and order, so you can see the revenue each one led to.

No. Start with the inbox and switch on the rest when you need it. Everything you turn on shares the same customer records, so nothing has to be set up twice.

Colvy keeps each business’s data separate, limits what each team member can see by feature, and records what the AI does with a “Why?” explanation for every action.

Put every customer in one place.

Try everything free for 14 days, then keep the plan that fits. Switch on phones, payments, bookings and AI as you need them.

See pricing