Instagram & Facebook DMs, in one inbox
Answer every Instagram and Messenger DM, story reply and comment from the same shared inbox as your other channels — with full customer context beside each thread.
Instagram & Messenger
Both Meta inboxes in one place — no app-switching.
One shared thread
DMs sit beside SMS, email and chat, per customer.
AI replies
Draft on-brand answers from your docs in a click.
Story & comment replies
Handle story mentions and comments without leaving.
Full context
Order history and past chats beside every DM.
Auto-routing
Send each DM to the right person automatically.
Every Meta message, one place
Instagram and Messenger DMs land in the same inbox as the rest of your channels, so nothing gets lost between apps and everyone can see the full history.
- Instagram + Messenger unified
- Story replies & mentions
- Comment-to-DM
AI drafts, your team sends
Your assistant suggests replies trained on your own docs, so even a small team keeps up with a busy DM inbox.
- AI-drafted replies
- Saved replies & snippets
- Assign & @mention teammates
Every channel, one thread
Meta DMs is one of many. Customers reach out however they like — Colvy brings it together, one conversation per customer.
Bring Meta DMs into one inbox
Start free, set up in about 45 minutes — no credit card, cancel anytime.