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The Birdeye alternative built for Australian 🇦🇺 SMBs

Birdeye is a US reputation platform priced for enterprise. Colvy brings reviews, messaging, real calling and a built-in feedback suite together — with Australian support and SMB pricing.

SMB
pricing, not enterprise
14
channels included
45 min
full migration

Colvy vs Birdeye: feature by feature

Birdeye leads on reviews and surveys — Colvy matches that and adds real calling, a shared inbox and a product-feedback suite, at SMB pricing.

Feature
Colvy
Birdeye
SMS (Australian 🇦🇺 numbers)
WhatsApp
Instagram DMs
Facebook / Meta DMs
Email (Gmail / Outlook)
Marketing
Phone calls & voicemail
Google Reviews
Live chat widget
AI assistant
BirdAI
Call intelligence & transcription
WISMO automation
POS / ERP integrations
Limited
Payments (send link, get paid)
Australian 🇦🇺 phone numbers
Australian 🇦🇺 support team
45-minute migration
Ideas & feedback board
Public roadmap
Announcements / changelog
Polls & surveys
Media gallery
Team notes
Shared calendar
Tasks & reminders

Where Colvy wins

Key areas where Colvy outperforms Birdeye for Australian 🇦🇺 businesses.

A real phone system

Colvy includes voice calls, voicemail and call intelligence. Birdeye has no built-in phone system.

Reviews, plus everything else

Automate and reply to Google reviews like Birdeye — then handle SMS, WhatsApp, calls and email in the same thread.

A built-in feedback suite

Ideas board, roadmap and announcements to build what customers ask for. Birdeye has none.

SMB pricing, no enterprise contract

Fair, flat pricing and month-to-month. Birdeye is priced and sold for enterprise.

Australian 🇦🇺 support & numbers

Local team, local numbers, pricing in AUD. Birdeye is US-centric.

Sell and get paid in chat

Live orders, payment links and recorded sales — right in the conversation.

Already paid Birdeye? You won’t lose a cent

Switching mid-contract shouldn’t cost you. We make the move painless — and free.

We’ll cover your unused balance

On a yearly plan with Birdeye? Send us proof of payment and we’ll credit the remaining months as free time on Colvy — or carry your subscription over. You don’t pay twice.

Free migration, done for you

Our team moves everything from Birdeye to Colvy for you — conversations, contacts, numbers and channels — in about 45 minutes, at no cost.

Balance credit is offered at Colvy’s discretion on sighting valid proof of a current annual payment — and we’ll sort it out.

Everything you have now, plus more

Switching from Birdeye to Colvy means keeping what works and gaining what was missing.

Google Reviews automated and managed
SMS, WhatsApp, webchat, email and social in one inbox
Voice calls with AI transcription & summaries
Surveys plus a full ideas / roadmap feedback suite
Payments — send a link, get paid in the thread
Australian 🇦🇺 support team and local numbers
No enterprise contracts — cancel anytime
Full migration handled in 45 minutes

Transition everything in 45 minutes

Our team handles the migration. Keep your number, your reviews and your customers — just lose the limitations.