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The Gladly alternative — SMB pricing, not enterprise

Gladly charges enterprise prices and is US-centric. Colvy is built for Australian 🇦🇺 SMBs with local support, local numbers and no lock-in contracts.

SMB
pricing, not enterprise
No
lock-in contracts
45 min
full migration

Colvy vs Gladly: feature by feature

Gladly is enterprise and US-centric. Colvy is priced and built for Australian 🇦🇺 SMBs.

Feature
Colvy
Gladly
SMS (Australian 🇦🇺 numbers)
WhatsApp
Instagram DMs
Facebook / Meta DMs
Email (Gmail / Outlook)
Phone calls & voicemail
Google Reviews
Live chat widget
AI assistant
Enterprise
Call intelligence & transcription
Enterprise
WISMO automation
POS / ERP integrations
Limited
Payments (send link, get paid)
Australian 🇦🇺 phone numbers
Australian 🇦🇺 support team
45-minute migration
Ideas & feedback board
Public roadmap
Announcements / changelog
Polls & surveys
Media gallery
Team notes
Shared calendar
Tasks & reminders

Where Colvy wins

Key areas where Colvy outperforms Gladly for Australian 🇦🇺 businesses.

SMB pricing

Fair, flat pricing built for growing businesses — not enterprise contracts and minimums.

No lock-in

Month-to-month, cancel anytime. Gladly ties you into enterprise agreements.

Australian 🇦🇺 support & numbers

Local team, local numbers, pricing in AUD. Gladly is US-centric.

Google Reviews built in

Automate requests and respond from your inbox. Gladly has no review management.

AI that takes action

Colvy AI checks orders and takes real actions without an enterprise upgrade.

Live the same afternoon

Set up in 45 minutes, not a multi-month enterprise rollout.

Already paid Gladly? You won’t lose a cent

Switching mid-contract shouldn’t cost you. We make the move painless — and free.

We’ll cover your unused balance

On a yearly plan with Gladly? Send us proof of payment and we’ll credit the remaining months as free time on Colvy — or carry your subscription over. You don’t pay twice.

Free migration, done for you

Our team moves everything from Gladly to Colvy for you — conversations, contacts, numbers and channels — in about 45 minutes, at no cost.

Balance credit is offered at Colvy’s discretion on sighting valid proof of a current annual payment — and we’ll sort it out.

Everything you have now, plus more

Switching from Gladly to Colvy means keeping what works and gaining what was missing.

Every channel included at SMB pricing
AI assistant handles common questions and WISMO 24/7
Call intelligence transcribes and summarises every call
Google Reviews automated and managed in one place
Secure payment links built in
Australian 🇦🇺 support team and local numbers
No lock-in contracts — cancel anytime
Full migration in 45 minutes

Transition everything in 45 minutes

Our team handles the migration. Keep your number, your reviews and your customers — just lose the limitations.