More than a helpdesk. 14 channels, smarter AI, Google Reviews, payments and a real Australian support team — everything Gorgias doesn’t do, Colvy does.
Colvy goes beyond helpdesk tickets with full communications, AI and Australian 🇦🇺 support.
Key areas where Colvy outperforms Gorgias for Australian 🇦🇺 businesses.
Gorgias is a support ticket system. Colvy covers sales, support, marketing, reviews and payments in one place.
Calls, voicemail and call intelligence are included natively. Gorgias treats phone as a paid add-on.
Automate review requests and respond from the inbox. Gorgias has no review management.
Colvy AI checks orders, tracking and history to draft accurate replies. Gorgias relies on macros.
WooCommerce, Shopify, Stripe and more. Gorgias is built for Shopify first.
Real humans in Australia. Gorgias support is US/EU based.
Switching mid-contract shouldn’t cost you. We make the move painless — and free.
On a yearly plan with Gorgias? Send us proof of payment and we’ll credit the remaining months as free time on Colvy — or carry your subscription over. You don’t pay twice.
Our team moves everything from Gorgias to Colvy for you — conversations, contacts, numbers and channels — in about 45 minutes, at no cost.
Balance credit is offered at Colvy’s discretion on sighting valid proof of a current annual payment — and we’ll sort it out.
Switching from Gorgias to Colvy means keeping what works and gaining what was missing.
Our team handles the migration. Keep your number, your reviews and your customers — just lose the limitations.