Intercom is chat-first and charges extra for phone and SMS. Colvy is a true omnichannel platform where every channel — chat, calls, SMS, social — is included.
Intercom is built around chat. Colvy is built around every channel your customers use.
Key areas where Colvy outperforms Intercom for Australian 🇦🇺 businesses.
Intercom is chat-first and charges extra for phone and SMS. Colvy includes every channel natively.
Voice, voicemail and call intelligence are included — not a paid add-on.
Colvy AI checks orders and takes real actions, not just conversational answers behind a paywall.
Automate requests and respond from your inbox. Intercom has no review management.
Send a link and get paid without leaving the conversation.
Local team, local numbers, pricing in AUD.
Switching mid-contract shouldn’t cost you. We make the move painless — and free.
On a yearly plan with Intercom? Send us proof of payment and we’ll credit the remaining months as free time on Colvy — or carry your subscription over. You don’t pay twice.
Our team moves everything from Intercom to Colvy for you — conversations, contacts, numbers and channels — in about 45 minutes, at no cost.
Balance credit is offered at Colvy’s discretion on sighting valid proof of a current annual payment — and we’ll sort it out.
Switching from Intercom to Colvy means keeping what works and gaining what was missing.
Our team handles the migration. Keep your number, your reviews and your customers — just lose the limitations.