Threads, not tickets. Every channel included. Set up in 45 minutes, not weeks. Colvy replaces Zendesk with simplicity, speed and AI.
Zendesk charges extra for nearly everything. Colvy includes it all.
Key areas where Colvy outperforms Zendesk for Australian 🇦🇺 businesses.
Zendesk forces every interaction into a ticket. Colvy gives each customer one conversation thread across all channels.
Zendesk needs lengthy implementation and training. Colvy migrates you in a single session.
Zendesk charges extra for phone, SMS, WhatsApp and AI. With Colvy every channel and feature is included.
Colvy AI reads orders, tracking and history. Zendesk AI relies on help articles and basic automation.
Automate requests and respond from your inbox. Zendesk has no Google Reviews feature.
Local team, local numbers, pricing in AUD. Zendesk is US-based with USD pricing.
Switching mid-contract shouldn’t cost you. We make the move painless — and free.
On a yearly plan with Zendesk? Send us proof of payment and we’ll credit the remaining months as free time on Colvy — or carry your subscription over. You don’t pay twice.
Our team moves everything from Zendesk to Colvy for you — conversations, contacts, numbers and channels — in about 45 minutes, at no cost.
Balance credit is offered at Colvy’s discretion on sighting valid proof of a current annual payment — and we’ll sort it out.
Switching from Zendesk to Colvy means keeping what works and gaining what was missing.
Our team handles the migration. Keep your number, your reviews and your customers — just lose the limitations.