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Colvy for SaaS & tech

Turn feedback into features and support into retention — ideas, roadmap, shared inbox and AI, all in one place.

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Ideas → roadmap → shipShared inboxAI support

Sound familiar?

The everyday friction Colvy is built to take off your plate in saas & tech.

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Feedback scattered everywhere

Feature requests live in Slack, email, calls and a spreadsheet no one reads.

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Users don’t know what shipped

You build what they asked for and never close the loop, so it feels ignored.

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Support doesn’t scale

A growing user base, the same small team, and repetitive tickets all day.

Ideas & feedback

Collect and prioritise what customers actually want.

Public roadmap

Show what’s planned, in progress and shipped.

Announcements

Close the loop when a requested feature ships.

Shared inbox

Support across chat, email and social in one thread.

AI support

Deflect FAQs and draft replies from your docs 24/7.

Product analytics

See demand and sentiment in one view.

Close the loop

From feedback to shipped

Capture ideas, prioritise on a roadmap, and auto-notify the customers who asked when it ships — the whole loop in one platform.

  • Voting & prioritisation
  • Public + private roadmaps
  • Auto-notify on release
Support that scales

AI answers, humans close

Your assistant handles the repetitive questions and drafts the rest, so a small team supports a growing user base.

  • AI trained on your docs
  • Draft-and-send replies
  • Seamless handoff to a human

Up and running in an afternoon

A simple path from sign-up to results, built for saas & tech.

1

Collect ideas in one board

Point users to a public board or capture requests straight from support threads.

2

Prioritise by demand

Let votes and segments show what your most valuable users actually want.

3

Show the roadmap

Publish what’s planned, in progress and shipped — no more “is this coming?”

4

Close the loop

Auto-notify everyone who asked the moment a feature ships.

Every channel, one thread

Customers reach out however they like — Colvy brings it together, one conversation per customer.

Phone callsSMS / MMSWhatsAppInstagram & FacebookEmailGoogle ReviewsLive chatContact forms
1
platform for product + support
24/7
AI coverage
45 min
to get going

Questions, answered

Yes — run a fully public roadmap, an internal one, or a mix per board.

It answers from your knowledge base and help docs, so replies stay accurate and on-brand.

Yes — see what enterprise vs. free users are asking for, and weight by account value.

Built for SaaS & tech

Start free, set up in about 45 minutes — no credit card, cancel anytime.