Shared inbox

Every channel, one shared inbox

SMS, WhatsApp, email, chat, social and calls thread into one place your whole team works from — each message beside the full customer story.

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Shared inbox
A
Aisha K.
Is my order shipped yet?
M
Marco P.
Thanks — that worked!
J
Jena R.
Can I change the size?

Everything you need

No compromises. No cobbling tools together.

One thread per customer

Every channel in a single conversation.

Full context

History and profile beside each chat.

Assign & @mention

Route work and loop in teammates.

Saved replies

Answer common questions in a tap.

Ready to try Shared inbox?

Set up in about 45 minutes. Free forever for small teams.

Explore all features

Ideas Board

Roadmap

Announcements

Knowledgebase

Contacts & CRM

Media Gallery

Notes

Orders

Payments

Link Reports

Insights

Calendar

Tasks

Broadcasts

Automation