Insights

See what your conversations do

Analytics on volume, response times, resolution and the revenue conversations drive — so you can staff and improve with data, not hunches.

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Insights
Replies
1.2k
Avg time
4m
CSAT
96%

Everything you need

No compromises. No cobbling tools together.

Conversation analytics

Volume and trends over time.

Response times

See how fast you really reply.

Revenue per chat

Tie conversations to sales.

By team & person

Understand who handles what.

Ready to try Insights?

Set up in about 45 minutes. Free forever for small teams.

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Ideas Board

Roadmap

Announcements

Knowledgebase

Shared Inbox

Contacts & CRM

Media Gallery

Notes

Orders

Payments

Link Reports

Calendar

Tasks

Broadcasts

Automation